Terms and conditions
The following terms and conditions refer specifically to the Agria Refer a friend offer.
You can also look at the Frequently asked questions for this promotion. If you can't find an answer to your question, you can raise an enquiry with our customer support team.
- “Our”/ “We” / “Us” means Agria Pet Insurance Ltd.
- The “Promotion” means the Refer a Friend Promotion which these Terms and Conditions specifically apply to.
- To be eligible for this promotion your friend should not be an existing Agria Pet Insurance Ltd customer ("the Recipient").
- The Referrer must use the online refer a friend process to recommend Agria Pet Insurance Ltd to the Recipient. The online refer a friend process is accessed either by the link received directly from Us in an email or from the Agria Pet Insurance Ltd website. The Referrer must provide a valid, active email address. We cannot be held responsible for an invalid email address or other problems relating to the delays to the delivery of or non-receipt of emails, including the effect of spam filters.
- If the Recipient applies online and successfully sets up an annual policy with Agria Pet Insurance Ltd, then within 60 days of the Recipient's policy start date with Agria Pet Insurance Ltd We will, subject to the terms of the Promotion, issue the following rewards to both the Referrer and the Recipient:
A £20 Amazon.co.uk Gift Card.
- You are asked to confirm that you have the Recipient’s permission to provide their contact details each time you make a recommendation to them, and you represent and warrant to Us that you have the Recipient's consent to send them offers by email.
- All transactions must be validated by Us before the Reward can be issued.
We are unable to respond to queries about non-receipt of the Reward until 60 days after the Recipient's policy start date.
- If you believe you are eligible for a Reward but have not received one, we will investigate your claim provided we receive your enquiry no later than 120 days after the closure of the Promotion.
- If you have any queries with regard to the Reward and/or this Promotion, please contact the rewards customer services team using this enquiry form, or if you have a complaint see here.
- Please note this Promotion is being monitored. We reserve the right to suspend or cancel transactions suspected of being fraudulent and such customers may have their details passed to the relevant authorities for further investigation.
- We accept no liability for lost entries and no responsibility for difficulties experienced in submitting an entry to this Promotion, including any technical, hardware or software failures of any kind or lost or unavailable network connections which may limit or prohibit an ability to participate in the Promotion.
- To the maximum extent permitted by law, We accept no liability for any loss, damage and/or personal injury suffered by participating in this Promotion and/or arising out of the enjoyment of the Reward.
- Rewards will only be approved once for each Referrer/Recipient pair. If a reward is not received, the same reward will be re-issued and the replacement cannot be used in addition to the original reward.
- This offer is not available for use in conjunction with any other promotion. During the period that these Terms and Conditions apply, We reserve the right to alter, amend or terminate the Promotion at any stage without prior notice. This Promotion is administered by Optimise Media Limited on behalf of Agria Pet Insurance Ltd.
- Agria Pet Insurance Ltd are authorised and regulated by the Financial Conduct Authority, Financial Services Register Number 496160.
- Agria Pet Insurance Ltd is registered and incorporated in England and Wales with registered number 4258783. Registered office: First Floor, Blue Leanie, Walton Street, Aylesbury, Buckinghamshire, HP21 7QW
- * You and your friend/family member will both receive a £20 Amazon.co.uk Gift Card within 90 days of their policy start date if they set up a policy with Agria Pet Insurance and do not cancel within 60 days of the policy start date.